Companies are attempting to limit business disruption while also ensuring the well-being of their employees as the COVID-19 crisis evolves.

During this exceptional moment, HR staff are undoubtedly at the forefront of each organization. They are working nonstop to supply senior leaders with up-to-date information and guidance to help them make better decisions, as well as to draw up contingency plans and rules for employees to follow.

Sharon Brown, CEO of Shadrok Global Business Solutions, spoke with a variety of HR professionals to find out how they have dealt with the issues.

What are HR leaders' strategies for dealing with the coronavirus in the workplace?

They’ve created policies and procedures to ensure that the company’s processes are consistent. The following are some of the measures:

1. Policy on travel

    • Limited travel across Jamaica and internationally has been adopted by several companies.
    • All worldwide meetings and internal events have been canceled by some of them.

2. Workplace setup

    • Employees are divided into groups and take turns coming into the office and working from home. Some businesses rotate weeks, while others rotate shifts every two or three days.
    • Flexible hours to avoid peak-hour public transportation traffic
    • Some firms have permitted staff who used to travel regularly to work from home (given they have adequate technical support)
    • Shorter working hours from 9 am to 3pm or 4pm 
    • Quarantine initiated by the individual and obligatory quarantine if necessary or required


Is there anything else HR could do to help with the situation?

    • Plan how to keep top performers amid a crisis and examine your hiring strategy for 2020/2021.
    • Implement engagement/wellness programs to increase employee engagement and resilience.
    • Arrange for cleaners to come into the office to ensure that it is safe and sanitary for employees to return to work.

Interview arrangements 

Companies that perform face-to-face interviews need candidates to have their temperatures taken at reception desks, and wearing a mask is a must. Before the candidates are taken into the interview room, they are given hand sanitizer. Some employers also demand that candidates disclose their travel history.

Many businesses have begun using Skype or Zoom to conduct interviews.

HR skills are in high demand.

In such critical situations, crisis management skills are essential. In order to provide appropriate advise to the business, HR specialists must also have a commercial sensibility.

Sharon Brown provides experienced hiring assistance to our clients who are trying to hire top talent while meeting the needs and demands of today’s workforce. For any current recruitment needs, please contact us at